Frequently Asked Questions

Where are your storage facilities located?
We operate two convenient self storage locations in New York:
  • Hicksville Mini Storage: 397 Duffy Ave, Hicksville, NY 11801
  • Rt 20&12 Self Storage: 961 NY State Rt 12, Waterville, NY 13480

Both locations offer convenient storage and outdoor parking solutions to meet your needs.

What types of storage and parking are available?
Both facilities offer convenient drive-up self storage units and outdoor parking options. Rt 20&12 Self Storage in Waterville also offers outdoor parking specifically for RVs, boats, and other vehicles. Contact your preferred location to learn more about available options.

Can I access my storage or vehicle at any time?
Both Hicksville Mini Storage and Rt 20&12 Self Storage offer convenient 24-hour access, 7 days a week, allowing you to access your storage unit or parked vehicle whenever you need it.

Are your storage facilities secure?
We want you to feel confident when choosing a place to store your belongings or park your vehicle. For information about security features, including fencing, gated access, and security cameras, please contact the facility you plan to use.

Do you offer outdoor RV and boat parking?
Yes! Rt 20&12 Self Storage in Waterville, NY, offers outdoor parking for RVs, boats, and other vehicles. Hicksville Mini Storage in Hicksville, NY, also offers outdoor parking options. Contact each facility for details about available parking spaces.

Can I pay my storage bill online?
Yes! We offer convenient online bill pay, allowing customers to manage their storage payments easily. Select your facility to access the appropriate payment portal.

Do you offer drive-up storage access?
Yes! Both Hicksville Mini Storage and Rt 20&12 Self Storage offer drive-up storage units, making loading and unloading your belongings easier and more convenient.

What are your office hours?
We are available Monday through Saturday from 8 AM to 4 PM. Contact our team to answer questions and assist with your storage or parking needs.

How can I contact Hicksville Mini Storage?
Our friendly teams are happy to help you find the right storage or parking solution. You can reach us at either location:

Why choose Hicksville Mini Storage and Rt 20&12 Self Storage?
We focus on providing convenient, affordable, and practical storage solutions at two New York locations. With drive-up storage units and outdoor parking options, we make it easier to find the extra space you need. Whether you're storing household items, business equipment, seasonal belongings, or recreational vehicles, we're here to help you find a suitable storage solution.